Learn how to decompose problems into addressable components for analysis and improvements for business success.

Explore the exciting world of systems thinking with this course! You'll discover a fresh perspective on problem-solving that helps you navigate the interconnected relationships and hierarchical structures of technical and social systems. By understanding cause and effect as a cyclical process, you'll learn how to make better decisions and achieve success within complex systems. Get ready to revolutionize the way you approach problems and join the ranks of effective systems thinkers!

Rick Hefner, PhD
Executive Director, Caltech Center for Technology & Management Education

In this course, you will learn to:

• Master the essential principles of systems thinking and how they can boost your work performance


• See how systems thinking is used in a variety of fields with real-world examples


• Apply systems thinking tools to analyze and understand complex relationships in detail

This is a four-hour, non-technical overview of key topics and their application in a business environment for the purpose of building familiarity and early subject literacy. Combine this course with others to comprehensively understand broad technological change affecting most industries. Each chapter takes about 20 minutes and ends with a two-question learning check focusing on topic recall and retention.

This short course is ideal for most business function personnel across the enterprise, including products and services, accounting, sales and marketing, operations, and supporting roles.